Privacy Policy

Privacy Policy

When making a reservation, inquiry, membership application on the web site for Hulic Hotel Management Co., Ltd. (this site), the personal information that you have provided is included in our database. The provided information will be used in order to provide improved products and services for your stay.

Personal details

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When the site asks for the entry of personal details, it requires the entry of details that are necessary for that service.

Use of personal details

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The data obtained above will be used for the purposes stated below.

Arrangement

In order to complete paperwork relating to reservations, sending of products and replying to queries.

Electronic newsletter

On all of the Company's online forms, there is an option to sign up to the Company's newsletter. The newsletter contains information about events, cooking programs and discounted rooms. Customers can edit their details and opt out of the newsletter at any time.

Other contact from the Company

The Company will use customers' personal details to contact customers via email, phone or post only when it is deemed necessary to do so.

Management of personal data

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The database of customer information is managed by Company staff and website management staff. In the following cases, there is a possibility of customer details being sent to a third party.

• Customer information may be disclosed if deemed necessary in order to provide a service to a customer.
• Customer information may be shared with Companies under contract with Company if it is deemed necessary to do so in order to provide a service to a customer.
• If a customer consents to the disclosure of their personal details.
• Under order of the court of in compliance with police investigation.
• In other important or emergency situations wherein Company deems it necessary to share customer data.

Statistical studies

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Information about customers who use this website will be used to gather statistics for the Company's own marketing data and not for any other purpose. Personal details about individuals will not be used.

Access Log

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Those who access the website will be recorded in an Access Log. The domain name, IP address, web browser in use, access date, time, and origin of access will be recorded. Nothing that reveals the accessor's personal details can be recorded. The access log's purpose is to keep the website secure and for the Company to gather statistical information and will not be used for any other purpose.

Google Analytics

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This site uses Google Analytics, provided by Google LLC in order to better understand how this site is being used. Google Analytics uses Cookies provided by our Company in order to analyze how our site is being used. Our company receives the results of this analysis (such as Google Analytics reports concerning user attributes and interest categories) in order to gain an understanding of how visitors to our site make use of our site. Information gathered, recorded and analyzed by Google Analytics through visiting our site does not include any specific identifiable personal information. Additionally, this information is managed by Google LLC in accordance with their own privacy policy. For information concerning Google LLC’s terms of use, please view the site for Google Analytics. For information concerning Google LLC’s privacy policy, please view the site for Google LLC.

Google Analytics Terms of Service

Google Privacy Policy

Changes in the Privacy Policy

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In the event of major changes to the privacy policy, changes will be reported on this website. Minor changes will be constantly made to this webpage so it is best to check the page often. the Company holds no responsibility for trouble that occurs as a result of lack of knowledge of changes to the Privacy Policy.