Privacy Policy

Upon reservation, contact with the hotel, member registration, etc via The Gate Hotel Asakusa Kaminarimon website (by Hulic), we require customers to enter their personal details which are then recorded on our database. We ask for these personal details to provide the best possible service for our customers.

Personal details
When the site asks for the entry of personal details, it requires the entry of details that are necessary for that service. The details are used with the followong intentions.
Use of personal details
In order to complete paperwork relating to reservations, sending of products and replying to queries.
Electronic newsletter
On all of the hotel's online forms, there is an option to sign up to the hotel's newsletter. The newsletter contains information about events, cooking programs and discounted rooms. Customers can edit their details and opt out of the newsletter at any time.
Other contact from the Hotel.
Only when it is deemed necessary to do so, the hotel will use customers' personal details to contact customers via email, phone or post.
Management of personal data.
The database of customer information is managed by hotel staff and website management staff. In the following cases, there is a possibility of customer details being sent to a third party.
-Customer information may be disclosed if deemed necessary in order to provide a service to a customer.
-Customer information may be shared with companies under contract with  The Gate Hotel Asakusa Kaminarimon if it is deemed necesary to do so in order to provide a service to a customer.
-If a customer consents to the disclosure of their personal details -Under order of the court of in compliance with police investigation -In other important or emergency situations wherein The Gate Hotel Asakusa Kaminarimon deems it necessaryto share customer data.
Statistical studies
Information about customers who use this website will be used to gather statistics for the hotel's own marketing data and not for any other purpose. Personal details about individuals will not be used.
Access Log
Those who access the website will be recorded in an Access Log. The domain name, IP address, web browser in use, access date, time, and origin of access will be recorded. Nothing that reveals the accessor's personal details can be recorded. The access log's purpose is to keep the website secure and for the hotel to gather statistical information and will not be used for any other purpose.
Changes in the Privacy Policy
In the event of major changes to the privacy policy, changes will be reported on this website. Minor changes will be constantly made to this webpage so it is best to check the page often. The Gate Hotel Asakusa Kaminarimon holds no responsibility for trouble that occurs as a result of lack of knowledge of changes to the Privacy Policy.
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